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Customer Support

Call Center Supervisor

Average gross monthly salary in Uzbekistan is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
2.4M - 7.4M UZS
10% earn less lthan 2.4M UZS
10% earns more than 7.4M UZS

Salaries in the survey are expressed in gross.

Based on the Ishhaqi.uz salary survey, 80% of people on the Call Center Supervisor position in the Uzbekistan earn between 2,443,474 UZS and 7,386,379 UZS monthly gross.

10% of employees earn less than 2,443,474 UZS and 10% of people earn more than 7,386,379 UZS.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Overseeing daily operations of the call center to ensure efficiency and effectiveness in service delivery.
  • Supervising and training call center agents to enhance their performance and customer service skills.
  • Monitoring call metrics and performance indicators to identify areas for improvement.
  • Handling escalated customer inquiries and resolving complex issues in a timely manner.
  • Developing and implementing policies and procedures to improve service quality and operational efficiency.
  • Conducting regular performance evaluations and providing constructive feedback to team members.
  • Ensuring compliance with company policies and industry regulations.
  • Collaborating with other departments to address customer needs and improve service offerings.
  • Preparing reports on call center performance, customer feedback, and team productivity.
  • Fostering a positive work environment that encourages teamwork and employee engagement.
  • Assisting in the recruitment and onboarding process of new call center staff.
  • Staying informed about industry trends and best practices to enhance service delivery.

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The most common career path of an employee

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Position Call Center Supervisor - Customer Support in the labour market

The job position is
in the salary ranking of

260 place

Women representation in position

n/a

Average age of respondent by position

n/a

618. place

School Caretaker

Education, Science & Research

Salary group 1

953,255 - 2,719,581 UZS

261. place

HR Consultant

Human Resources

Salary group 2

2,616,360 - 7,119,236 UZS

260. place

Call Center Supervisor

Customer Support

Salary group 2

2,443,474 - 7,386,379 UZS

259. place

Quantity Surveyor

Construction & Real Estate

Salary group 2

2,117,445 - 7,861,935 UZS

1. place

Finance Manager

Management

Salary group 3

2,700,041 - 33,544,576 UZS

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